TERMS & CONDITIONS
Terms of use
By using this website you agree to all following terms and conditions.
We may change this information at any time without prior notice.
Please check this page regularly for any updates.
Copyright & Trademarks:
All content on this website including text, graphics, logos, button icons, images and software is property of DMKD Collective and is protected by international copyright laws.
All trademarks included on this website are the property of DMKD Collective, unless otherwise noted.
You may electronically copy pages from this website solely for personal, non-commercial purposes related to ordering or shopping with DMKD Collective.
Any other use of this website, including reproduction and any internet links, is strictly prohibited without prior written permission from DMKD Collective.
Privacy
DMKD Collective respects our customer's personal information as private and confidential.
We will not share your information with any outside organizations or individuals.
Your information is securely stored on our site.
None of your Credit / Debit card information is stored on this site.
We use a third party payment processor to handle this information securely.
COOKIES USED ON THIS SITE
Site based cookies
- These cookies are used to track various information on the site, for example if you are logged in and white is in your basket.
Anonymous Analytics Cookies
- Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.
- Unless you are signed in to DMKD Collective, these cookies cannot be used to identify individuals; they are used for statistical purposes only. If you are logged in, we will also know the details you gave to us for this, such as username and email address.
Other third party cookies
- On some pages on this site third parties may also set their own anonymous cookies, for the purposes of tracking the success of their application, or customising the application for you. Because of how cookies work, DMKD Collective cannot access these cookies, nor can the third parties access the data in cookies used by DMKD Collective.
For example, when you share an article using a social media sharing button, the social network that has created the button will record that you have done this.
TURNING COOKIES OFF
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However this will stop the site from functioning correctly. All modern browsers allow the turning off of cookies and instructions to do so can be found int he help section of your relevant browser.
Orders & Shipping
We only send out items to a 'confirmed' address i.e. your billing address.
If your address is 'unconfirmed', i.e.. different from your billing address, We will send you an email asking you to provide a valid reason for change in address.
We use Priority Mail service for all our shipments.
USPS Delivery Times for In Stock Items 3-7 days.
Cost of shipping depends on the weight of the package. To find out the price for shipping, please add all items to your shopping basket where shipping cost will be calculated at the checkout.
You may purchase products only for personal use and not for resale.
By placing your order, you certify that you are purchasing products for personal use only and not for resale.
We reserve the right to refuse orders for any reason without explanation.
Returns
Returns are only accepted in the case of a manufacturer's defect. All pieces are final sale. Please ensure you select the correct style, colour and size before purchasing. If you are still unsure of sizing please contact us, Email: DMKDCOLLECTIVE@GMAIL.COM.
You will need to contact DMKDCOLLECTIVE@GMAIL.COM before sending any returns. Returns should be made by registered mail in their original condition, to the address below, within 7 working days from receipt. We will refund any sums that you have paid to us with the exception of postage and packing. Only products that are in their original condition will be refunded, others will be returned to the customers at their own cost.
To return your order simply follow these steps:
Contact DMKDCOLLECTIVE@GMAIL.COM before sending any returns.
Print off a copy of your order emailed to you when you placed your order and indicate on it whether you would like an exchange, store credit or a refund.
Return the item by recorded delivery, together with the copy order. Please always obtain proof of postage when returning a parcel. We are unable to assume responsibility for any lost or damaged items.
If your order is found to have a manufacturing defect, you will be offered an exchange, a store credit or a refund.
We always try to process returns as soon as they arrive. However, please allow up to 28 days for your return or exchange to be processed.
Sale Items
All sale items are final. If items are the wrong size we will offer an exchange. Items must be in their original form (not worn, altered, washed). We reserve the right to refuse an exchange if the items show any signs of wear, alterations, misuse or damage. Merchandise must have all original tags/labels attached.